UR - Gateway Telnet Traces: Difference between revisions
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'''Firstly you need to create a Telnet session to the UR Gateway.''' | '''Firstly you need to create a Telnet session to the UR Gateway.''' | ||
Once connected over telnet, enter the following commands:<syntaxhighlight lang="text"> | |||
ROS>en | ROS>en | ||
ROS#sh detail | ROS#sh detail | ||
| Line 10: | Line 8: | ||
ROS(config)#ex | ROS(config)#ex | ||
ROS#^ada | ROS#^ada | ||
ROS(ada)#cmd 53 19 x y | ROS(ada)#cmd 53 19 x y 1 | ||
ROS(ADA)#turnon 84 | ROS(ADA)#turnon 84 | ||
ROS(ADA)#turnon 53 | ROS(ADA)#turnon 53 | ||
</syntaxhighlight>'''x''' and '''y''' values above have to be replaced by '''first port number''' and '''last port number''' to | </syntaxhighlight>'''IMPORTANT: x''' and '''y''' values above have to be replaced by '''first port number''' and '''last port number''' to trace. | ||
For instance: 'cmd 53 19 0 3 1' to enable trace on ports 0 to 3. | |||
And 'cmd 53 19 0 3 0' will disable trace on ports 0 to 3. | |||
'''Operations:''' | '''Operations:''' | ||
Once the above settings have been properly entered, | |||
* Proceed with the operation which exhibit the problem we want to solve, | |||
* Save the full telnet session to a file. | |||
Finally, send this file to support (https://support.ultiroam.com, create a ticket and attach this file to it). | |||
Latest revision as of 08:56, 19 August 2024
Firstly you need to create a Telnet session to the UR Gateway.
Once connected over telnet, enter the following commands:
ROS>en
ROS#sh detail
ROS#^config
ROS(config)#deb port all
ROS(config)#ex
ROS#^ada
ROS(ada)#cmd 53 19 x y 1
ROS(ADA)#turnon 84
ROS(ADA)#turnon 53
IMPORTANT: x and y values above have to be replaced by first port number and last port number to trace.
For instance: 'cmd 53 19 0 3 1' to enable trace on ports 0 to 3.
And 'cmd 53 19 0 3 0' will disable trace on ports 0 to 3.
Operations:
Once the above settings have been properly entered,
- Proceed with the operation which exhibit the problem we want to solve,
- Save the full telnet session to a file.
Finally, send this file to support (https://support.ultiroam.com, create a ticket and attach this file to it).